Shipping information
We offer free tracked shipping on every order, so everyone can enjoy our beautiful products! Unfortunately, we cannot speed up the international shipping or the transit time/customs clearance process, so sometimes shipping times may extend a bit, this is out of our hands.
All orders ship within 1-3 business days of purchase.
International Shipping
We offer free tracked shipping on every order, so everyone can enjoy our beautiful products! Unfortunately, we cannot speed up the international shipping or the transit time/customs clearance process, so sometimes shipping times may extend a bit, this is out of our hands.
All orders ship within 1-3 business days of purchase.
Shipping Time
| Destination | Shipping time stated in policy |
|---|---|
| USA & Canada | 7 days |
| Australia and New Zealand | 10 days |
| Europe | 7 days |
| Rest of the world | 7–12 days |
Tracking Updates
If you just received a shipment notification please allow 1 to 3 working days for the tracking information to update.
Wrong Address
We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation.
Marked as Delivered
If an item is marked as successfully delivered by the domestic postal service in your country (e.g. USPS/Canada Post etc.) to the correct address provided upon ordering but has not successfully arrived you must contact the local post office and bring for us a formal affidavit of a lost, stolen package or undelivered package. After that, we will endeavor to resend a replacement order to you.
This is left to the discretion support@miifah.com, however, in this specific scenario, we cannot issue a refund.
Please contact us ASAP so we can help at support@miifah.com. Each case is different so be sure to include all relevant information when contacting us.
Import Taxes / Refusal of Package
We will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives in your country and...
- The customer refuses to accept the package
- No attempt is made in the country of destination to deliver the package.
We have the right to abandon the package(s) and will not be responsible for any refund.
Where Will My Order Ship From?
MIIFAH TRADE ENTERPRISE works with fulfilment partners and sorting centres in multiple locations. Your order may ship from a different fulfilment centre depending on stock availability and the delivery destination.
Include the order email, full name and tracking number where available.